XA Collision is a family-owned and operated business focused on providing exceptional collision and auto body repair services.
XA Collision was founded in 2003 by Ryan Lubbers in a small 1,500 sq ft building. Our goal was to provide auto body services to the Holland, MI community with a family feel and perspective. Over the course of our 20+ years in business, God has truly blessed us and we are grateful for the opportunity to continue to serve our community!
We strive to be different from other body shops - we look different and act different. We hold ourselves and our repairs to the highest standards while repairing your vehicle to pre-accident condition.
We go above and beyond for our customers. Unlike direct repair body shops that have contracts with insurance companies, we are an independent shop. That means we work for you, not the insurance company!
XA Collision is a local
family-owned company
Privacy Policy for Customer Communication
At Xtreme Auto/XA Collision, your privacy is important to us. This Privacy Policy outlines how we use and protect the information we collect when communicating with you through text messaging via the Nextiva platform.
1. Information We Collect
When you interact with us via text messaging, we may collect the following types of information:
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Personal Information: Your name, phone number, and any other details you provide.
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Communication Content: Text messages, that you send to or receive from us.
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Device Information: Data about your device, such as phone number and carrier.
2. How We Use Your Information
We use the information collected via text messaging for the following purposes:
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To communicate with you regarding appointments, services, updates, or promotions.
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To confirm or reschedule appointments.
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To provide customer service and respond to your inquiries.
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To send service reminders or feedback requests.
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To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
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With service providers who assist us in delivering messages, such as Nextiva.
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As required by law or in response to legal requests.
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To protect our rights, privacy, safety, or property and that of our clients or others.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. While we strive to protect your data, no communication system is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to:
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Opt out of receiving text messages at any time by replying “STOP” or contacting us directly.
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Request access to the personal data we hold about you.
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Request correction or deletion of your personal data.
To exercise any of these rights, please contact us.
6. Retention of Data
We retain text communication data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated to you and will take effect immediately upon posting.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us.
The XA Collision Team.